Last updated: July 22, 2026
Contact
Support for accounts, payments, refunds, privacy, and security
Merchant information
Operator: Didymoi is a software and online-services brand independently operated by its developer and is not currently a separate legal entity.
Legal notices may be sent to support@didymoi.com; billing and refund matters may be sent to billing@didymoi.com.
The actual seller, payment provider, or Merchant of Record for each transaction and its applicable information are identified at checkout, in the order confirmation, and on the receipt.
Response time
We make reasonable efforts to respond to general support requests within 3–5 business days. Security, privacy, refund, or provider disputes may take longer.
Please keep the order confirmation, transaction ID, receipt, or billing screenshot so we can locate the payment record.
最后更新:2026 年 7 月 22 日
联系我们
账号、支付、退款、隐私和安全支持
响应时间
一般支持请求会尽合理努力在 3–5 个工作日内回复。安全、隐私、退款或渠道争议可能需要更长处理时间。
请保留订单确认邮件、交易 ID、收据或账单截图,方便我们定位支付记录。